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Our Projects

Pharma

Multilingual Customer Experience Centre for Stada

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Our Projects

Pharma

Customer Experience Centre for American Mental Health Services Company

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Our Projects

Pharma

Hybrid IT Consulting, Transformation and Implementation for Stada

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Our Projects

Finance

Penetration testing for alBaraka Bank Sudan

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Our Projects

Finance

Web Portal System implementation based on SharePoint

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Our Projects

Information Technology

Application management of more than 80 applications

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Our Projects

Information Technology

Standardization of delivery from different Suppliers

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Our Projects

Information Technology

Improving governance and communication models

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Our Projects

Information Technology

Delivery Manager with appropriate technical background

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Our Projects

Information Technology

A multi-customer service company in Denmark

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Our Projects

Information Technology

Management of crisis

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Our Projects

Retail

Improving team productivity and engagement

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Our Projects

Finance

Launching an agile team in a non-agile-friendly environment

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Our Projects

Information Technology

Improving the team's adaptability to constant changes

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Our Projects

Retail

One Dev Team working on multiple products

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Our Projects

Information Technology

Increase End User Satisfaction

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Our Projects

Information Technology

The work of the new team with the legacy code

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Our Projects

Information Technology

Involve stakeholders, Set up workflows

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Our Projects

Retail

Nurturing of cross- functionality of the team

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Our Projects

Information Technology

Improving the Predictability of Team Deliveries

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GDC Services

Locating at the heart of Southeast Europe, at the crossroads of Europe, the Middle East and Africa, GDC Services is a leading IT service company with 200+ experts in Serbia and 2,000+ worldwide. The focus of the company is to help organisations and enterprises achieve sustainable results through the use of information technologies.

Officially established in April 2016, GDC Services is a dynamic IT Services and Consulting provider with strong expertise in delivering a wide range of managed IT services and projects to customers from different sectors of economy including retail, transportation, finance, manufacturing, oil & gas. 

We are focused on three pillars:

- We are committed to our partners' success
- Customer’s loyalty is our best reward and greatest motivation
- Our most valuable asset is our people

GDC Services delivers IT services and solutions to maximise efficiency, modernise operations, drive innovation and reduce costs. The range of services are provided across the Enterprise Technology Stack including application & software development, cyber security, cloud, hybrid IT, system integrations, IT outsourcing, multilingual service desk and modern workplace.

We offer competitive solutions and provide world-class IT services for multiple customers around the globe including Europe, Middle East, Asia, and America. Our goal is to develop effective and solid partnerships with our customers and bring value to their businesses. As a global digital service company, we at GDC Services are ready to take care of the whole stack of technologies that your organisation is utilising. Understanding our customers' business challenges, we offer solutions with increasing reliability that support our clients to run business globally.
Team
200+
Employees in Serbia
2000+
Employees worldwide
Customer satisfaction
≥98%
Service-level agreement
8,5/10
Customer Satisfaction
Certificates and Standards
Prince II, Scrum, PMBok, SAFe, PMP, CI/CD, ITIL, Lean, Agile, Test Automation, Unit Testing, Evergreen approach 

ISO CERTIFIED
ISO 9001
ISO 27001
85+ customers on 5 continents
British Petroleum, Kelly Services, Yum! Brands, Inc., Itella, Auchan, Spring Mobile Solutions, Freelance.de, Leroy Merlin, etc
Industries and domains
Retail, Logistics, Finance, Information technology and communication, Industrial sector, Construction, Energy, Sport, Services sector

Our delivery models range from resource augmentation to taking end-to-end service responsibility, enabling customers to focus on managing and growing their business. 

Outstaffing model

Partners and customers can access directly our highly skilled resources and scale up their business with experienced experts in Hybrid IT, Retail & Business Applications and Digital Workspace services at any time through a flexible and easy engage model.

Service delivery model

Our priority is to drive continuous service improvement and efficiency gains through the innovation, automation and process improvements. Our specialists provide high-quality support, define enterprise architecture, implement comprehensive solutions, create extensions and enhancements for existing systems. 

Service portfolio

Contact us

Services


Products


Outstaffing model

Partners and customers can access directly our highly skilled resources and scale up their business with experienced experts in Hybrid IT, Retail & Business Applications and Digital Workspace services at any time through a flexible and easy engage model.

News and events

Exploring GDC Services' Top Industry Vendors
13 Sep 2023

Exploring GDC Services' Top Industry Vendors

In this article, we'll take you on a journey through the impressive list of vendors we collaborate with, categorized by their expertise.

Vojkan Todorovic, GDC Services: “In 2023, a Customer Experience Centre must be as quick as an octopus with eight mighty tentacles”
21 Jul 2023

Vojkan Todorovic, GDC Services: “In 2023, a Customer Experience Centre must be as quick as an octopus with eight mighty tentacles”

Vojkan Todorovic, Head of Multilingual Customer Experience Centre at GDC Services, speaks on how telephone robots can save money for large companies, and whether a future is possible in which there will be no place for live operators.

Challenges of Migration: Debunking Myths
30 Jun 2023

Challenges of Migration: Debunking Myths

Sergey Stromilo, Head of Infrastructure and Applications Management, aims to shed light on why you should migrate, how to do it properly, and which services do not even worth the hustle.

GDC Services Ranked Among the Top 10 Managed Service Providers in Serbia
09 Jun 2023

GDC Services Ranked Among the Top 10 Managed Service Providers in Serbia

GDC Services has secured a remarkable position in the latest rankings released by The Manifest, a trusted business news and insights platform.

Sergey Stromilo, GDC Services: MDR - Key Ways to end up with the right services
07 Jun 2023

Sergey Stromilo, GDC Services: MDR - Key Ways to end up with the right services

When outsourcing is a more cost-effective option than opening own Security Operations Centres is explained in an interview by Sergey Stromilo, Head of Infrastructure and Applications Management, GDC Services.

GDC Services participated in Energy Efficiency Conference in Serbia
06 Jun 2023

GDC Services participated in Energy Efficiency Conference in Serbia

The conference brought together experts from both Germany and Serbia to share their knowledge and insights on the pressing issue of energy efficiency in buildings.

Chris Ellis, CEO, GDC Services: How to help businesses find IT talent
19 May 2023

Chris Ellis, CEO, GDC Services: How to help businesses find IT talent

In this interview, Chris Ellis, CEO of GDC Services, talks on the possibilities of how to use the services of IT professionals without increasing your own staff.

GDC Services&CyberSpace: Guardians of your Cyber Galaxy
16 May 2023

GDC Services&CyberSpace: Guardians of your Cyber Galaxy

GDC Services and CyberSpace, two Serbian rooted companies, have joined their forces to provide clients with an enhanced portfolio of advanced cyber services. 

Outsourcing 101: Understanding the Benefits and Risks
16 May 2023

Outsourcing 101: Understanding the Benefits and Risks

In this article, we’ll take a look at how outsourcing may benefit both the outsourcing company and the organization that employs outsourced resources, but we’ll also share some tips on how to make outsourcing work for you.

The “Factory” Approach to Seamless Cloud Migration
16 Apr 2023

The “Factory” Approach to Seamless Cloud Migration

In today's fast-paced business world, the ability to quickly adapt to changes is crucial for success. Cloud migration is a change that businesses are rapidly adopting to stay competitive.

GDC Services was awarded as an Excellent Small and Medium Enterprise
30 Mar 2023

GDC Services was awarded as an Excellent Small and Medium Enterprise

GDC Services, a Serbian-based company, was recently awarded the prestigious "Excellent Small and Medium Enterprise - Excellent SME Serbia" certificate by the Serbian Chamber of Commerce. The certification verifies that GDC Services meets the criteria for the award, which includes a credit report and regular monitoring from COFACE Serbia.

AlBaraka Bank Sudan, Together With GDC Services, Successfully Launched New Public Website
24 Mar 2023

AlBaraka Bank Sudan, Together With GDC Services, Successfully Launched New Public Website

Albaraka Bank Sudan has announced the successful completion of its latest finance project, demonstrating the bank's commitment to innovation and growth in the Sudanese financial sector.

GDC Services has received ISO 9001 and ISO 27001 certificates
17 Feb 2023

GDC Services has received ISO 9001 and ISO 27001 certificates

ISO 9001 certificate underscore GDC Services’s commitment to maintain the highest standards of quality management and information security.

Follow GDC Services on LinkedIn
07 Feb 2023

Follow GDC Services on LinkedIn

Join our LinkedIn page, where we share our experience and insights, give professional comments, and talk about the IT world as it is.

The First German-Serbian Chamber of Commerce Gala event
01 Feb 2023

The First German-Serbian Chamber of Commerce Gala event

GDC Services was invited by the German-Serbian Chamber of Commerce to the first AHK GALA event on January 26, 2023.

GDC Services has become a member of the German- Serbian Chamber of Commerce and Industry
16 Jan 2023

GDC Services has become a member of the German- Serbian Chamber of Commerce and Industry

Membership in the AHK provides various benefits, such as advocacy, market insights, and state support.

Merry Christmas and Happy New Year
23 Dec 2022

Merry Christmas and Happy New Year

Here are the warmest wishes for the coming year 2023 from GDC Services team.

Chris Ellis’s message: Christmas greetings from GDC Services
22 Dec 2022

Chris Ellis’s message: Christmas greetings from GDC Services

In a new video, Chris Ellis, CEO of GDC Services, speaks on the wins of 2022 and future accomplishments of the coming year 2023.

Successful project management: a new GDC Services video
19 Dec 2022

Successful project management: a new GDC Services video

Luka Mitrovic, PMO Agile Lead of GDC Services, and shares his opinion about good project management practices.

GDC Services for Bloomberg: A huge development of the IT sector in Serbia
18 Nov 2022

GDC Services for Bloomberg: A huge development of the IT sector in Serbia

Chris Ellis, CEO of GDC Services, spoke with Bloomberg Adria Srbija on a massive development of the IT sector in Serbia in recent years: 30% growth year to year and about $1,7 bn.

Pharma

Multilingual Customer Experience Centre for Stada

Multilingual Customer Experience Centre for Stada

Pharma

Customer Experience Centre for American Mental Health Services Company

Customer Experience Centre for American Mental Health Services Company

Pharma

Hybrid IT Consulting, Transformation and Implementation for Stada

Hybrid IT Consulting, Transformation and Implementation for Stada

Finance

Penetration testing for alBaraka Bank Sudan

Penetration testing for alBaraka Bank Sudan

Finance

Web Portal System implementation based on SharePoint

Web Portal System implementation based on SharePoint