IMPROVING THE PREDICTABILITY OF TEAM DELIVERIES
MS365 mass update installation service
Project
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Challenge
- Delivery deadlines are regularly violated
- Lack of a common vision on product and product development
- New requirements pop up in the sprint. At the end of the sprint, less than 50% of the planned tasks are completed
- Lack of trust of team’s forecasts from stakeholders
Solution
- Agreed to reserve 30% capacity of the team for dealing with urgent requests during sprint
- Launching PBR (Product Backlog Refinement) to prepare for planning
- Helped Product Owner to create a product vision and share it with the team
- Conducting workshops on a product roadmap development with the involvement of the entire team
Results
- The team gained a shared understanding of the product and vision on product roadmap
- Motivation of the team were increased
- Team began to form an approximate plan for features / stories and study possible architecture in advance
- As a result of sprints, 70% of scheduled tasks are closed
