Retail Consultancy

In an increasingly dynamic and competitive retail world efficient in-store operations are critical for delivering customer experiences. Retail consultancy services specializing in point-of-sale (POS) systems, fiscal vendor integrations, cash office, and back-office operations ensure that your stores run smoothly and efficiently.

Our team has experience and has assisted multiple customers in 18 countries to achieve their goals, such as:

• Enhance transaction speed and checkout processes;
• Ensure Compliance with local regulatory requirements, including fiscalization and e-invoicing;
• Optimize back office management operations;
• Improve operational visibility, cash flows, and store performance.

Our retail consultancy services focus on optimizing POS systems and in-store operations. Key offerings include:

• Business requirement documents and Requirements reference documents.
• Standard Operating Procedures (SOPs) - Detailed SOPs for POS usage, cash office operations, and back-office workflows.
• Training guides.
• User manuals and quick-start guides for in-store teams.
• Support and Maintenance Plans.
• Implementation timelines and detailed project milestones for POS and integration rollouts.
• Risk Management and mitigation strategies for project.
• Post-Implementation Review Assessment report documenting project success, challenges, and opportunities for improvement.

Advantages