SELF-CHECKOUT SYSTEM
International Fashion Retail Chain
Project
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Challenge
The customer is a company operating a chain of more than 3,000 stores in Europe (Austria, Belgium, Hungary, the UK, Italy, Finland, Sweden), Asia (Japan, Korea) and Australia, and incurs significant costs for maintaining the IT infrastructure of its stores.
The customer commenced a pilot project in two large stores in Europe to check whether self-checkout in the field of fashion retail would be relevant. Also, it was necessary to ensure that the equipment is fully modernized.
Solution
In just a two months, GDC Services team completed the customization of the software of a standard cash register so that it could be used as a self-checkout terminal. During deployment, our engineers coordinated the delivery and supervised the configuration of the equipment.Results
- After the first month, it turned out that about 25% of sales in the selected stores were made through our terminals.
- The pilot was scaled to 6 stores, and then, a strategic decision was made to deploy such terminals in all stores in six countries of the company's presence. During deployment, GDC Services engineers coordinated the delivery and supervised the configuration of the equipment.
