Project manager
Project manager
Project manager leads the process of value creation for the customer either software development and IT infrastructure changes.
Our experts are guided by your expectations regarding the organization: from support and control in routine project activities to heading project management portfolio or global IT environmental programs depending on what you need.
They are able to organize the process in accordance with the methodology you desire or offer a methodology that meets your goals and business requirements.
Our specialists are Scrum, ITIL, PMI, PRINCE II certified.
Approaches
PMI PMBook
Agile
ITIL
Prince II
Refence cases
A MULTI-CUSTOMER SERVICE COMPANY IN DENMARK
Challenge
Customer that is a wide service provider itself for more than 30 companies in Denmark. Specific project process requirements for every supported company.
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Results
Customer that is a wide service provider itself for more than 30 companies in Denmark. Specific project process requirements for every supported company.
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Results
The customer was trusted with many new projects because of significant increase of value delivered by project works
The number of projects in monetary terms increased 5 times in 2 years and continued to grow
A customer was highly satisfied with quality and maturity of project works
MANAGEMENT OF CRISIS
Challenge
Improperly managed project with delayed schedule (6 months) out of budget (15%), with only 80% of completed project deliverables passed to our PM.
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Results
Improperly managed project with delayed schedule (6 months) out of budget (15%), with only 80% of completed project deliverables passed to our PM.
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Results
Speed up project end date for 1,5 months
Saved 10% of the budget
Increased customer satisfaction from 65% to 95% in one months
SOFTWARE DEVELOPMENT & INTEGRATION PROJECT
Challenge
The customer looked for an optimization of the IT infrastructure maintenance costs in the stores, including those related to cash registers, POS terminals and store servers (30,000+ devices), as well as for a large-scale upgrade of equipment in order to replace outdated checkouts and terminals throughout the territory of the company's presence.
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Results
The customer looked for an optimization of the IT infrastructure maintenance costs in the stores, including those related to cash registers, POS terminals and store servers (30,000+ devices), as well as for a large-scale upgrade of equipment in order to replace outdated checkouts and terminals throughout the territory of the company's presence.
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Results
The costs of maintaining IT infrastructure were optimized
The equipment in all retail locations was updated
The timely software updates were ensured
A full 24/7 global IT infrastructure support in the company’s stores was provided
APPLICATION DEVELOPMENT AND SUPPORT
Challenge
It was requested to developed and rolled out application on two new countries - within the small team, working on improvements and providing the service in parallel.
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Results
It was requested to developed and rolled out application on two new countries - within the small team, working on improvements and providing the service in parallel.
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Results
Released 100 + stores in two new countries with 800 Tills in total for 3 months
100 SLA during the service, high customer satisfaction
Developed integration with customer internal access management, new type of peripheral, self-checkout Tills
240 stores in different regions under 6 FTE L2 and L3 support teams
DOCUMENT MANAGEMENT SYSTEM DEVELOPMENT
Challenge
Cambodian leading private financial institution with 80+ branches requested to develop a Document Management System to search and access numerous state regulations and internal policies addressing strict audit requirements and access control.
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Results
Cambodian leading private financial institution with 80+ branches requested to develop a Document Management System to search and access numerous state regulations and internal policies addressing strict audit requirements and access control.
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Results
Consolidated all regulatory documentation in one place, reduced effort to search documents by 75%
Eliminated financial impact caused by violation of state regulations
Provided full control over access permission to security officers
